We value your privacy

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Cookies & Related Technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

At Handy Gurus we may use cookies to improve our customer experience on our website, including but not exclusively limited to:
∙Keeping you signed in
∙Understanding how you use our website
∙Improving your user experience and remembering your preferences

Managing cookies

Handy Guru’s website is basically informational with no data collected for transactional processing. Our website allows our customers and prospects to learn about the services we offer. On our To Contact US page, we may collect certain personally identifiable information and during a chat conversation (initiated within our website) we preserve the logs of the chat exchanges between prospects, customers, potential employees, etc. In general, any individual can visit our website without revealing any personally identifiable information but as this information is revealed we take the appropriate provisions to protect it.

Typically, when by visiting a website, IP addresses are collected and logged as part of the process; however, we do not link any IP addresses to any personally identifiable information, therefore our visitors will remain anonymous to us unless they initiate a chat session.

Every customer or site visitor can manage cookies by using features and functions available on most Internet browsers. For example, most browsers will allow you to choose what cookies can be placed on your computer and to delete or disable cookies. You can find instructions for managing cookie controls on websites for browsers within the Settings/Internet Options areas for Microsoft Internet Explorer browsers, Apple Safari browsers, Google Chrome, and Mozilla Firefox browsers.

Information you provide

If you provide information to us in the context of an event or promotion that Handy Gurus sponsors with another organization, or if you visit a co-sponsored site or use a co-sponsored service, you also may be providing information to the co-sponsor. You should refer to that co- sponsor’s privacy policy for information about its practices which may differ from Handy Guru’s practices.

We also collect information from you when you participate in surveys or provide other feedback to us regarding our products or services, when you register to receive news or event information, or when you apply for a job. We use this information only for the purpose for which you provide it.

Handy Gurus may send you emails about products, services, and promotions from our customers that may be of interest to you. We may collect information when you open these emails or click on links within the emails. This information is used to personalize the content of the emails themselves and make future communications and marketing more interesting to you. Please note that Handy Gurus will not ask you to send sensitive personal or account information via email.

Information shared outside the Handy Gurus family of companies:

Except as explained in this Privacy Policy or in agreements with our customers, Handy Gurus does not sell, license, or share information that individually identifies our customers, customers of our customers, or website visitors with others outside the Handy Gurus family of companies that are not performing work on Handy Guru’s behalf without the consent of the customers or persons whose information will be shared.

We may disclose information that individually identifies our customers or identifies customer devices in certain circumstances, such as:

∙to comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law; in cases involving danger of death or serious physical injury to any person or other emergencies.

∙to protect our rights or property, or the safety of our customers or employees.

∙to protect against fraudulent, malicious, abusive, unauthorized, or unlawful use of or subscription to our products and services and to protect our network, services, devices, and users from such use.

∙to advance or defend against complaints or legal claims in court, administrative proceedings and elsewhere.

∙to credit bureaus or collection agencies to determine credit risk, for reporting purposes or to obtain payment for Handy Gurus billed products and services.

∙to a third-party that you have authorized to verify your account information.

∙with your consent.

If Handy Gurus enters a merger, acquisition or sale of all or a portion of its assets or business, customer information will also be transferred as part of or in connection with the transaction.

How to limit the sharing and use of your information:

Telemarketing

Federal “Do Not Call” laws allow you to place your phone numbers on the National Do Not Call Registry to prohibit many telemarketing calls to those numbers. To add your numbers to this list, please visit the National Do Not Call Registry. Most telemarketing laws allow companies to contact their own customers without consulting the federal or state Do Not Call list. If you would like to be removed from the Handy Gurus telemarketing list, please contact us at help@handygurusfl.com.

Marketing e-mail, text messages, and postal mail

Marketing emails you receive from Handy Gurus include an unsubscribe instruction (usually found at the bottom of the email) that you may use to opt out of receiving future marketing-related emails.

You may opt out of receiving marketing-related postal mailings or prevent door-to-door marketing solicitations or prevent text message marketing by Handy Gurus by sending a message to help@handygurusfl.com. Text message solicitations from Handy Gurus also contain an “unsubscribe” feature that you can use to prevent future marketing text messages from us. Please note that Handy Gurus may use bulk mail service for some marketing mailings.

Information security and data retention

Handy Gurus has technical, administrative, and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we collect or store, including social security numbers or credit card information when applicable.

Employees are trained on the importance of protecting privacy and on the proper access to, use and disclosure of customer information. As per our policies and procedures and as defined within Handy Gurus Privacy Program, access to sensitive personally identifiable information is authorized only for those who have a business need for such access. Personally identifiable and other sensitive records are retained only as long as reasonably necessary for business, accounting, tax or legal purposes.

Although we work hard to protect personal information that we collect and store, no program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. Handy Gurus maintains security and incident response plans to handle incidents involving unauthorized access to private information we collect or store.

If you become aware of a security issue, please email us at: help@handygurusfl.com. We will work with you to address any problems.

Information sharing: Blogs, Chat and Social Networking

Handy Gurus website, applications, and services may allow you to participate in blog discussions, message boards, chat rooms, and other forms of social networking and to post reviews. These forums are accessible to others and information you post can be read, collected, shared, or otherwise used by anyone who accesses the forum. If you post content to information sharing forums, you are doing so by choice and you are providing consent to the disclosure of this information.

Deletion Request Rights

You have the right to request that we delete or forget any personal information that we may have collected from you and retained, subject to certain exceptions. Upon receipt, verification, authentication, and confirmation of consumer request, we will delete your personal information from our records, unless an exception applies; this includes any information captured by or shared with our business partners.

Handy Gurus may not delete and may deny any such request to delete information from current customers if there is a compliance requirement or legal obligation or to retain information that was capture via practices that are compatible with the context in which your personal information was provided.

Changes to this policy

We reserve the right to make changes to this privacy policy, so please check back periodically for changes. You will be able to see that changes have been made by checking to see the effective date posted at the end of the policy. If Handy Gurus elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt out mechanism.

Contact us

If you have questions, concerns or suggestions related to our Privacy Policy or our privacy practices, contact us at: help@handygurusfl.com